Recall campaign · NHTSA 02V065000

Suspension: front: springs: coil springs

COUNTRY COACH INC filed this campaign with NHTSA on 2002-03-04.

Recall campaignNHTSA 02V065000

Suspension: front: springs: coil springs

Component
Suspension: front: springs: coil springs
Manufacturer
COUNTRY COACH INC
Vehicles affected
40
Reported to NHTSA
2002-03-04
Owners notified
2002-03-08

Defect description

ON CERTAIN BUS CONVERSION MOTOR HOMES, THE SUPPORT PLATE MOUNTING HOLES WERE IMPROPERLY DRILLED ALLOWING CONTACT BETWEEN THE FRONT SHOCK ABSORBER DUST COVERS AND THE AIR SPRING PISTON. THE REPEATED MOTION OF THE SHOCK ABSORBER DUST COVER MAY FRACTURE THE AIR SPRING PISTON. CONTACT OF THE AIR SPRING BELLOWS WITH SHARP METAL EDGES OF THE FRACTURED PISTON COULD CAUSE PENETRATION OF THE BELLOWS LEADING TO SUBSEQUENT DEFLATION OF THE AIR SPRING.

Safety risk

SUDDEN AIR SPRING DEFLATION WILL CAUSE LOSS OF PROPER SUSPENSION RIDE HEIGHT AND PRODUCE DIFFICULTY WITH STEERING VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REMOVE AND REPLACE EXISTING FRONT AIR SPRINGS, AND AIR SPRING ADAPTOR MOUNTING PLATES WITH RE-DESIGNED FULL SUPPORT PLATES. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING MARCH 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-547-8015.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Scope of coverage

15 model years across 9 models.

ModelYears on record
COUNTRY COACH Beauport2003
COUNTRY COACH Bonaventure2003 2002 2001
COUNTRY COACH Cartier2000
COUNTRY COACH Grande Center2002 2001
COUNTRY COACH Kensington2001 2000
COUNTRY COACH Markham2001
COUNTRY COACH RED Deer2001
COUNTRY COACH ST. Albert2003 2002
COUNTRY COACH Stratford2002 2001

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.