Steering: steering wheel/handle bar
- Component
- Steering: steering wheel/handle bar
- Manufacturer
- VOLVO TRUCKS NORTH AMERICA INC
- Vehicles affected
- 2,313
- Reported to NHTSA
- 2002-06-13
- Owners notified
- 2002-06-25
Defect description
ON CERTAIN HEAVY DUTY CLASS 8 AXLE BACK VEHICLES, THE TELESCOPING STEERING SHAFT IN SOME DRIVING SITUATIONS COULD BOTTOM OUT AND SIDE LOAD THE STEERING GEAR INPUT SHAFT WHENEVER THE ADJUSTABLE STEERING COLUMN IS ADJUSTED TO THE LOWER POSITION.
Safety risk
OVER TIME, THIS CONDITION COULD DAMAGE THE STEERING GEAR INPUT SHAFT RESULTING IN LOSS OF VEHICLE CONTROL AND A VEHICLE CRASH.
Manufacturer remedy
DEALERS WILL INSTALL A RE-DESIGNED STEERING SHAFT, WHICH WILL NOT BOTTOM OUT DURING VEHICLE OPERATION REGARDLESS OF WHERE THE ADJUSTABLE STEERING COLUMN IS POSITIONED. OWNER NOTIFICATION BEGAN JUNE 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLVO TRUCKS AT 1-800-528-6586.