Known Recalls

Recall campaign · NHTSA 04V129000

Structure: body: tailgate: hinge and attachments

GENERAL MOTORS CORP. filed this campaign with NHTSA on 2004-03-17.

Recall campaignNHTSA 04V129000

Structure: body: tailgate: hinge and attachments

Component
Structure: body: tailgate: hinge and attachments
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
3,662,211
Reported to NHTSA
2004-03-17
Owners notified
2004-09-18

Defect description

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.

Safety risk

ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.

Manufacturer remedy

DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.

Notes

GM RECALL NO. 04007.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Scope of coverage

20 model years across 6 models.

ModelYears on record
Cadillac Escalade EXT2004 2003 2002
Chevrolet Avalanche2004 2003 2002
Chevrolet Kodiak2004 2003
Chevrolet Silverado2004 2003 2002 2001 2000
GMC Sierra2004 2003 2002 2001 2000
GMC Topkick2004 2003

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.