Equipment: recreational vehicle/trailer
- Component
- Equipment: recreational vehicle/trailer
- Manufacturer
- POTOMAC RV LLC
- Vehicles affected
- 292
- Reported to NHTSA
- 2004-06-22
Defect description
ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1352BB, AND MR1351WB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE MEMBRANE PANEL. THESE MICROWAVE OVENS HAVE THE ONE TOUCH INSTANT COOK FUNCTION FOR ITEMS SUCH AS POPCORN, POTATO, ETC.
Safety risk
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Manufacturer remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE MEMBRANE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR POTOMAC RV AT 1-574-970-0559.