Known Recalls

Recall campaign · NHTSA 04V328000

Suspension: rear

FORD MOTOR COMPANY filed this campaign with NHTSA on 2004-07-07.

Recall campaignNHTSA 04V328000

Suspension: rear

Component
Suspension: rear
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
47,314
Reported to NHTSA
2004-07-07
Owners notified
2004-07-15

Defect description

CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.

Safety risk

THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Notes

FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).

Scope of coverage

2 model years across 2 models.

ModelYears on record
Ford Crown Victoria2003
Lincoln Town CAR2003

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.