Known Recalls

Recall campaign · NHTSA 04V446000

Wheels: hub

FORD MOTOR COMPANY filed this campaign with NHTSA on 2004-09-13.

Recall campaignNHTSA 04V446000

Wheels: hub

Component
Wheels: hub
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
34,013
Reported to NHTSA
2004-09-13
Owners notified
2004-09-20

Defect description

CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.

Safety risk

IF THE CRACKS WERE TO PROGRESS, THIS COULD EVENTUALLY RESULT IN WHEEL SEPARATION. WHEEL SEPARATION MAY LEAD TO LOSS OF VEHICLE CONTROL, AND POTENTIALLY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT HUB, ROTORS, AND WHEEL BEARINGS. THE RECALL BEGAN SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Notes

FORD RECALL NO. 04S24.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Scope of coverage

2 model years across 2 models.

ModelYears on record
Ford Freestar2004
MERCURY Monterey2004

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.