Known Recalls

Recall campaign · NHTSA 04V456000

Steering

MACK TRUCKS, INC filed this campaign with NHTSA on 2004-09-20.

Recall campaignNHTSA 04V456000

Steering

Component
Steering
Manufacturer
MACK TRUCKS, INC
Vehicles affected
4,959
Reported to NHTSA
2004-09-20
Owners notified
2004-10-01

Defect description

ON CERTAIN TRUCK CHASSIS, THE STEERING GEAR MOUNTING BOLTS WERE MADE OF INCONSISTENT BOLT MATERIAL, WHICH HAS LED TO BOLT FAILURES. THIS INCONSISTENT BOLT MATERIAL CONDITION COULD RESULT IN A FAILURE OF A STEERING GEAR MOUNTING BOLTS. THE STEERING GEAR IS MOUNTED TO THE VEHICLE'S FRAME WITH THREE BOLTS.

Safety risk

FAILURE OF TWO OF THE THREE BOLTS COULD RESULT IN THE LOSS OF STEERING, WHICH COULD RESULT IN LOSS OF VEHICLE CONTROL AND CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL INSPECT VEHICLES. NEW STEERING GEAR MOUNTING BOLTS WILL BE INSTALLED. THE RECALL BEGAN OCTOBER 2004. OWNERS SHOULD CONTACT MACK AT 1-610-709-3337.

Notes

MACK RECALL NO. SC0289.CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Scope of coverage

2 model years across 2 models.

ModelYears on record
MACK CH2003
MACK CX2003

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.