Known Recalls

Recall campaign · NHTSA 07V186000

Equipment

VAN HOOL N.V. filed this campaign with NHTSA on 2007-04-27.

Recall campaignNHTSA 07V186000

Equipment

Component
Equipment
Manufacturer
VAN HOOL N.V.
Vehicles affected
450
Reported to NHTSA
2007-04-27
Owners notified
2009-01-10

Defect description

ON CERTAIN MOTOR COACHES EQUIPPED WITH ZF/ARENS AS TRONIC SHIFT SELECTORS, A CELL PHONE PLACED IN THE PROXIMITY OF THE SHIFTER TOUCH PAD COULD CAUSE THE DISPLAY TO CHANGE FROM "R" (REVERSE) TO "D" (DRIVE) SHOULD THE PHONE RECEIVE A CALL.

Safety risk

THIS INTERFERENCE CAN CAUSE IMPROPER SHIFTING OF THE TRANSMISSION, AS FORWARD GEAR CAN BE ENGAGED FROM NEUTRAL ONLY, IF THE VEHICLE HAS BEEN STOPPED, AND IF THE BRAKE PEDAL HAS BEEN DEPRESSED. IF THE MALFUNCTION OCCURS WHILE 'R' (REVERSE) IS BEING SELECTED, THE SHIFTER MAY POSSIBLY CHANGE TO 'D' (DRIVE), INCREASING THE RISK OF A CRASH.

Manufacturer remedy

VAN HOOL IS WORKING WITH ZF/ARENS TO DEVELOP A MORE EFFECTIVE REMEDY FOR THIS CAMPAIGN. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT VAN HOOL AT 1-800-222-2871 OR ZF AT 1-734-416-6200.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Scope of coverage

8 model years across 2 models.

ModelYears on record
VAN HOOL C20452007 2006 2005 2004
VAN HOOL T21452007 2006 2005 2004

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.