Known Recalls

Recall campaign · NHTSA 09V306000

Equipment adaptive/mobility

THE CUSTOMIZERS INC. filed this campaign with NHTSA on 2009-07-29.

Recall campaignNHTSA 09V306000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
THE CUSTOMIZERS INC.
Vehicles affected
6
Reported to NHTSA
2009-07-29
Owners notified
2009-06-29

Defect description

CUSTOMIZERS IS RECALLING 6 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Safety risk

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Manufacturer remedy

CUSTOMIZERS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFT FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

3 model years across 3 models.

ModelYears on record
Chevrolet Express2006
Ford E-3502005
GMC Savannah2007

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.