Known Recalls

Recall campaign · NHTSA 10V373000

Visibility: glass, side/rear

MOTOR COACH INDUSTRIES, INC filed this campaign with NHTSA on 2010-08-11.

Recall campaignNHTSA 10V373000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
1,087
Reported to NHTSA
2010-08-11
Owners notified
2010-08-23

Defect description

MCI IS RECALLING CERTAIN MODEL YEAR 2001-2004 E4500, MODEL YEAR 2002-2006 E4500C, MODEL YEAR 2001-2005 J4500, AND MODEL YEAR 2006 J4500C MOTOR COACHES EQUIPPED WITH SE-GI PASSENGER WINDOWS. THE ADHESIVE BOND BETWEEN THE WINDOW GLASS AND THE ALUMINUM WINDOW FRAME ON THE AFFECTED COACHES MAY DEGRADE.

Safety risk

IF THE WINDOW GLASS BECOMES PARTIALLY OR COMPLETELY DEBONDED FROM ITS FRAME, THE WINDOW GLASS MAY DETACH AND FALL FROM THE COACH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.

Manufacturer remedy

DEALERS WILL INSPECT, TEST, AND REPAIR, AS NECESSARY, THE SE-GI WINDOW ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 23, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Notes

MCI SAFETY RECALL NO. 348.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

15 model years across 4 models.

ModelYears on record
MCI E45002004 2003 2002 2001
MCI E4500C2006 2005 2004 2003 2002
MCI J45002005 2004 2003 2002 2001
MCI J4500C2006

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.