Known Recalls

Recall campaign · NHTSA 10V409000

Seats

MOTOR COACH INDUSTRIES, INC filed this campaign with NHTSA on 2010-09-09.

Recall campaignNHTSA 10V409000

Seats

Component
Seats
Manufacturer
MOTOR COACH INDUSTRIES, INC
Vehicles affected
105
Reported to NHTSA
2010-09-09
Owners notified
2010-09-15

Defect description

MCI IS RECALLING CERTAIN MODEL YEAR 2009-2010 D4005 AND D4505 MOTOR COACHES EQUIPPED WITH A NATIONAL SEATING COMPANY DRIVER'S SEAT CONTAINING A STABILUS BLOC-O-LIFT SHOCK. THE DRIVER'S SEAT SHOCK DAMPER MAY BREAK ALLOWING THE DRIVER'S SEAT TO UNEXPECTEDLY DROP TO THE FLOOR WITHOUT WARNING.

Safety risk

IN THE EVENT THIS SHOULD OCCUR WHILE THE BUS IS IN OPERATION, THE DRIVER MAY LOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.

Manufacturer remedy

MCI WILL NOTIFY OWNERS AND REPLACE THE SEAT SHOCK AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Notes

MCI'S RECALL CAMPAIGN 349.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

4 model years across 2 models.

ModelYears on record
MCI D40052010 2009
MCI D45052010 2009

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.