Known Recalls

Recall campaign · NHTSA 10V505000

Equipment

CROSSROADS RV filed this campaign with NHTSA on 2010-10-15.

Recall campaignNHTSA 10V505000

Equipment

Component
Equipment
Manufacturer
CROSSROADS RV
Vehicles affected
1,399
Reported to NHTSA
2010-10-15
Owners notified
2011-01-28

Defect description

CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Safety risk

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Manufacturer remedy

CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

29 model years across 8 models.

ModelYears on record
CROSSROADS ALL American2003 2002
CROSSROADS Hampton2011 2010 2009 2008
CROSSROADS Kingston2010 2009 2008
CROSSROADS Paradise Pointe2008 2007 2006 2005 2004 2003 2002
CROSSROADS Seville2011 2010 2009 2008
CROSSROADS Silverado2006 2005 2004 2003
CROSSROADS Tranquility2011 2010 2009
CROSSROADS Zinger2011 2010

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.