Known Recalls

Recall campaign · NHTSA 10V642000

Equipment

MERCEDES-BENZ USA, LLC - DBA SPRINTER filed this campaign with NHTSA on 2010-12-21.

Recall campaignNHTSA 10V642000

Equipment

Component
Equipment
Manufacturer
MERCEDES-BENZ USA, LLC - DBA SPRINTER
Vehicles affected
274
Reported to NHTSA
2010-12-21
Owners notified
2011-02-11

Defect description

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2010-2011 FREIGHTLINER 2500 SPRINTER AND MERCEDES-BENZ SPRINTER VEHICLES EQUIPPED WITH AN EMERGENCY EXIT WINDOW. THE ADHESIVE BOND BETWEEN THE GLASS AND THE HINGE ON THE TOP OF THE WINDOW MAY LOOSEN.

Safety risk

THE EMERGENCY EXIT WINDOW MAY SEPARATE FROM THE BODY AND COULD FALL INCREASING THE RISK OF INJURIES TO THE PASSENGER OR DRIVER.

Manufacturer remedy

DEALERS WILL REPLACE THE EMERGENCY EXIT WINDOW IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 11, 2011. OWNERS MAY CONTACT SPRINTER AT 1-201-573-0600.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

4 model years across 2 models.

ModelYears on record
FREIGHTLINER Sprinter 25002011 2010
Mercedes-Benz Sprinter 25002011 2010

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.