Recall campaign · NHTSA 11V577000

Electrical system

KEYSTONE RV COMPANY filed this campaign with NHTSA on 2011-12-08.

Recall campaignNHTSA 11V577000

Electrical system

Component
Electrical system
Manufacturer
KEYSTONE RV COMPANY
Vehicles affected
6,101
Reported to NHTSA
2011-12-08
Owners notified
2012-02-24

Defect description

KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE “GENERATOR READY” OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.

Safety risk

CONTINUED USE OF THE VEHICLE WITHOUT REPLACING THE TRANSFER SWITCH MAY DAMAGE OTHER APPLIANCES, INCREASE THE RISK OF A FIRE, PERSONAL INJURY, AND PROPERTY DAMAGE.

Manufacturer remedy

KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

22 model years across 10 models.

ModelYears on record
KEYSTONE Alpine2011 2010
KEYSTONE Avalanche2011 2010
KEYSTONE Challenger2010 2009
KEYSTONE Everest2010 2009
KEYSTONE Fuzion2011 2010 2009
KEYSTONE Montana2011 2010 2009
KEYSTONE Montana BIG SKY2009
KEYSTONE Montana High Country2011 2010
KEYSTONE Montana-BIG SKY2011 2010 2009
KEYSTONE Montana-Mountaineer2011 2010

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.