Known Recalls

Recall campaign · NHTSA 12V067000

Suspension: front

MACK TRUCKS, INC filed this campaign with NHTSA on 2012-02-21.

Recall campaignNHTSA 12V067000

Suspension: front

Component
Suspension: front
Manufacturer
MACK TRUCKS, INC
Vehicles affected
4,032
Reported to NHTSA
2012-02-21
Owners notified
2012-09-20

Defect description

MACK IS RECALLING CERTAIN MODEL YEAR 2009-2011 MRU AND MODEL YEAR 2010-2011 LEU VEHICLES, MANUFACTURED FROM JANUARY 1, 2009, THROUGH SEPTEMBER 30, 2010 BECAUSE THE FRONT AXLE MAY CRACK AND FRACTURE.

Safety risk

COMPLETE FRACTURES CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

MACK WILL NOTIFY OWNERS, AND REPLACE THE AXLE BEAMS ON AFFECTED VEHICLES WHEN SUFFICIENT QUANTITIES ARE AVAILABLE. AS AN INTERIM MEASURE, A MAG PARTICLE INSPECTION WILL BE PROVIDED TO MITIGATE RISK AND IDENTIFY VEHICLES WITH CRACKED AXLE BEAMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN MARCH 30, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK’S RECALL NUMBER IS SC0362.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Scope of coverage

5 model years across 2 models.

ModelYears on record
MACK LEU2011 2010
MACK MRU2011 2010 2009

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.