Known Recalls

Recall campaign · NHTSA 12V080000

Engine and engine cooling: engine: diesel

PIERCE MANUFACTURING filed this campaign with NHTSA on 2012-02-28.

Recall campaignNHTSA 12V080000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
PIERCE MANUFACTURING
Vehicles affected
276
Reported to NHTSA
2012-02-28
Owners notified
2012-03-14

Defect description

PIERCE IS RECALLING CERTAIN MODEL YEAR 2010-2012 ARROW XT, DASH CF, QUANTUM AND VELOCITY EMERCENCY VEHICLES MANUFACTURED FROM OCTOBER 13, 2010, THROUGH FEBRUARY 8, 2012, AND EQUIPPED WITH DETROIT DIESEL DD13 EPA 2010 ENGINES. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.

Safety risk

IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Manufacturer remedy

PIERCE WILL NOTIFY OWNERS, AND DETROIT DIESEL DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE, FREE OF CHARGE. PIERCE HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT PIERCE AT 888-974-3723.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

Scope of coverage

12 model years across 4 models.

ModelYears on record
PIERCE Arrow XT2012 2011 2010
PIERCE Dash CF2012 2011 2010
PIERCE Quantum2012 2011 2010
PIERCE Velocity2012 2011 2010

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.