Known Recalls

Recall campaign · NHTSA 12V205000

Visibility

PREVOST CARS, INC. filed this campaign with NHTSA on 2012-05-08.

Recall campaignNHTSA 12V205000

Visibility

Component
Visibility
Manufacturer
PREVOST CARS, INC.
Vehicles affected
27
Reported to NHTSA
2012-05-08
Owners notified
2012-09-26

Defect description

PREVOST CAR INC. (PREVOST) IS RECALLING CERTAIN MODEL YEAR 2009-2013 VOLVO 9700 MOTOR COACHES. ON SOME VEHICLES, THE QUANTITY OF EMERGENCY EXIT WINDOWS IS INSUFFICIENT TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, “BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.”

Safety risk

IN THE EVENT OF AN EMERGENCY, PASSENGERS MAY BE DELAYED IN EXITING THE VEHICLE DUE TO LIMITED EMERGENCY WINDOWS, INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

PREVOST WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL AN ADDITIONAL EMERGENCY EXIT WINDOW, FREE OF CHARGE. AN INTERIM NOTIFICATION WILL BE COMPLETED BY MID-JULY 2012. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2012. OWNERS MAY CONTACT PREVOST CAR INC. AT 1-866-870-2046 OR 1-418-883-2888.

Notes

THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-57.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV

Scope of coverage

5 model years across 1 models.

ModelYears on record
VOLVO BUS 97002013 2012 2011 2010 2009

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.