Known Recalls

Recall campaign · NHTSA 13V530000

Electrical system

Setra of North America filed this campaign with NHTSA on 2013-10-29.

Recall campaignNHTSA 13V530000

Electrical system

Component
Electrical system
Manufacturer
Setra of North America
Vehicles affected
457
Reported to NHTSA
2013-10-29
Owners notified
2013-12-19

Defect description

Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Safety risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Manufacturer remedy

Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 3 models.

ModelYears on record
SETRA S407 CC2012
SETRA S4172010 2009 2008 2007
SETRA S417 TC2013 2012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.