Known Recalls

Recall campaign · NHTSA 13V585000

Latches/locks/linkages

Jayco, Inc. filed this campaign with NHTSA on 2013-11-22.

Recall campaignNHTSA 13V585000

Latches/locks/linkages

Component
Latches/locks/linkages
Manufacturer
Jayco, Inc.
Vehicles affected
226,560
Reported to NHTSA
2013-11-22
Owners notified
2014-01-31

Defect description

Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Safety risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Manufacturer remedy

Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1-574-825-5861 or Fastec at 1-800-837-2505.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

27 model years across 3 models.

ModelYears on record
ENTEGRA Towable Trailer2014 2013 2012 2011 2010 2009 2008 2007 2006
JAYCO Towable Trailer2014 2013 2012 2011 2010 2009 2008 2007 2006
STARCRAFT Towable Trailer2014 2013 2012 2011 2010 2009 2008 2007 2006

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.