Known Recalls

Recall campaign · NHTSA 14V237000

Air bags: side/window

Ford Motor Company filed this campaign with NHTSA on 2014-05-07.

Recall campaignNHTSA 14V237000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Ford Motor Company
Vehicles affected
594,785
Reported to NHTSA
2014-05-07
Owners notified
2014-05-30

Defect description

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Safety risk

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Manufacturer remedy

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 2 models.

ModelYears on record
Ford C-MAX2014 2013
Ford Escape2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.