Known Recalls

Recall campaign · NHTSA 14V533000

Seats: front assembly: head restraint

Chrysler Group LLC filed this campaign with NHTSA on 2014-09-04.

Recall campaignNHTSA 14V533000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
Chrysler Group LLC
Vehicles affected
18,953
Reported to NHTSA
2014-09-04
Owners notified
2014-12-01

Defect description

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

Safety risk

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Ram Promaster2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.