Recall campaign · NHTSA 14V584000

Equipment adaptive/mobility

National Van Builiders, Inc. filed this campaign with NHTSA on 2014-09-23.

Recall campaignNHTSA 14V584000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
National Van Builiders, Inc.
Vehicles affected
45
Reported to NHTSA
2014-09-23
Owners notified
2014-10-03

Defect description

National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

16 model years across 2 models.

ModelYears on record
Ford E-1502014 2013 2012 2011 2010 2009 2008 2007
Ford E-2502014 2013 2012 2011 2010 2009 2008 2007

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.