Known Recalls

Recall campaign · NHTSA 14V651000

Equipment adaptive/mobility

Turtle Top filed this campaign with NHTSA on 2014-10-17.

Recall campaignNHTSA 14V651000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
Turtle Top
Vehicles affected
276
Reported to NHTSA
2014-10-17
Owners notified
2014-11-18

Defect description

Turtle Top is recalling certain model year 2006-2014 Odyssey, 2008-2009, 2011 Odyssey LT, and 2007-2008, 2010-2012 Odyssey XL, 2008, 2012 Terra Transport, and 2007-2008, 2013 Van Terra transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

Turtle Top will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began November 18, 2014. Owners may contact Turtle Top customer service at 1-574-831-4340 or Ricon customer service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

22 model years across 5 models.

ModelYears on record
TURTLE TOP Odyssey2014 2013 2012 2011 2010 2009 2008 2007 2006
TURTLE TOP Odyssey LT2011 2009 2008
TURTLE TOP Odyssey XL2012 2011 2010 2008 2007
TURTLE TOP Terra Transport2012 2008
TURTLE TOP Vanterra2013 2008 2007

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.