Known Recalls

Recall campaign · NHTSA 14V737000

Steering: linkages: tie rod assembly

Mack Trucks, Inc. filed this campaign with NHTSA on 2014-11-18.

Recall campaignNHTSA 14V737000

Steering: linkages: tie rod assembly

Component
Steering: linkages: tie rod assembly
Manufacturer
Mack Trucks, Inc.
Vehicles affected
1,048
Reported to NHTSA
2014-11-18
Owners notified
2015-01-20

Defect description

Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.

Safety risk

If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.

Manufacturer remedy

Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0385.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
MACK CHU2015
MACK Pinnacle (CXU)2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.