Known Recalls

Recall campaign · NHTSA 15V171000

Structure: body: door

Ford Motor Company filed this campaign with NHTSA on 2015-03-24.

Recall campaignNHTSA 15V171000

Structure: body: door

Component
Structure: body: door
Manufacturer
Ford Motor Company
Vehicles affected
194,484
Reported to NHTSA
2015-03-24
Owners notified
2015-07-23

Defect description

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Safety risk

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Manufacturer remedy

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Ford Explorer2013 2012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.