Recall campaign · NHTSA 15V175000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Ford Motor Company filed this campaign with NHTSA on 2015-03-25.

Recall campaignNHTSA 15V175000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Ford Motor Company
Vehicles affected
6,322
Reported to NHTSA
2015-03-25
Owners notified
2015-04-22

Defect description

Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Safety risk

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

15 model years across 3 models.

ModelYears on record
Ford F-350 SD2015 2014 2013 2012 2011
Ford F-450 SD2015 2014 2013 2012 2011
Ford F-550 SD2015 2014 2013 2012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.