Known Recalls

Recall campaign · NHTSA 15V845000

Steering: electric power assist system

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2015-12-16.

Recall campaignNHTSA 15V845000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
28,452
Reported to NHTSA
2015-12-16
Owners notified
2016-01-15

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.

Safety risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Mercedes-Benz C3002015
Mercedes-Benz C4002015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.