Known Recalls

Recall campaign · NHTSA 16V438000

Steering: electric power assist system

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2016-06-15.

Recall campaignNHTSA 16V438000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
17
Reported to NHTSA
2016-06-15
Owners notified
2016-12-19

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.

Safety risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz C3002016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.