Recall campaign · NHTSA 16V440000

Electrical system: software

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2016-06-15.

Recall campaignNHTSA 16V440000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
5,826
Reported to NHTSA
2016-06-15
Owners notified
2016-07-18

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

Safety risk

If the engine shuts down unintentionally, there may be an increased risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz GLE4502016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.