Recall campaign · NHTSA 16V617000

Electrical system: software

Ford Motor Company filed this campaign with NHTSA on 2016-08-24.

Recall campaignNHTSA 16V617000

Electrical system: software

Component
Electrical system: software
Manufacturer
Ford Motor Company
Vehicles affected
17,985
Reported to NHTSA
2016-08-24
Owners notified
2016-09-06

Defect description

Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Safety risk

If a window closes on a body part, it can increase the risk of injury.

Manufacturer remedy

Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Ford Escape2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.