Recall campaign · NHTSA 16V643000

Latches/locks/linkages: doors: latch

Ford Motor Company filed this campaign with NHTSA on 2016-09-06.

Recall campaignNHTSA 16V643000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
Ford Motor Company
Vehicles affected
2,046,297
Reported to NHTSA
2016-09-06
Owners notified
2017-01-27

Defect description

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Safety risk

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Manufacturer remedy

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

15 model years across 6 models.

ModelYears on record
Ford C-MAX2015 2014 2013
Ford Escape2015 2014 2013
Ford Focus2015 2014 2013 2012
Ford Mustang2015
Ford Transit Connect2016 2015 2014
Lincoln MKC2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.