Known Recalls

Recall campaign · NHTSA 16V663000

Electrical system

Smeal Fire Apparatus Co., Inc. filed this campaign with NHTSA on 2016-09-14.

Recall campaignNHTSA 16V663000

Electrical system

Component
Electrical system
Manufacturer
Smeal Fire Apparatus Co., Inc.
Vehicles affected
6
Reported to NHTSA
2016-09-14
Owners notified
2016-10-18

Defect description

Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Safety risk

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Manufacturer remedy

Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
SMEAL Aerial2015
SMEAL Aerial Fire Apparatus2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.