Recall campaign · NHTSA 17V078000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2017-02-08.

Recall campaignNHTSA 17V078000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
73
Reported to NHTSA
2017-02-08
Owners notified
2017-03-31

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.

Safety risk

If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz E3002017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.