Recall campaign · NHTSA 17V105000

Structure: frame and members

Isuzu Technical Center of America, Inc. filed this campaign with NHTSA on 2017-02-17.

Recall campaignNHTSA 17V105000

Structure: frame and members

Component
Structure: frame and members
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
21,000
Reported to NHTSA
2017-02-17
Owners notified
2017-04-17

Defect description

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.

Safety risk

If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.

Manufacturer remedy

Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

12 model years across 4 models.

ModelYears on record
ISUZU NPR HD2017 2016 2015
ISUZU NPR XD2017 2016 2015
ISUZU NQR2017 2016 2015
ISUZU NRR2017 2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.