Recall campaign · NHTSA 17V241000

Steering: electric power assist system

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2017-04-11.

Recall campaignNHTSA 17V241000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
58,323
Reported to NHTSA
2017-04-11
Owners notified
2017-09-29

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

Safety risk

If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

18 model years across 15 models.

ModelYears on record
Mercedes-Benz AMG GLE432016
Mercedes-Benz AMG GLE632016
Mercedes-Benz AMG GLS632017
Mercedes-Benz E3002017
Mercedes-Benz E4002016
Mercedes-Benz GL3502017 2016
Mercedes-Benz GL4502017 2016
Mercedes-Benz GL5502017 2016
Mercedes-Benz GL632016
Mercedes-Benz GLE300D2016
Mercedes-Benz GLE3502016
Mercedes-Benz GLE350D2016
Mercedes-Benz GLE4002016
Mercedes-Benz GLE550E2016
Mercedes-Benz GLE63S2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.