Known Recalls

Recall campaign · NHTSA 17V243000

Steering: electric power assist system

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2017-04-11.

Recall campaignNHTSA 17V243000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
3
Reported to NHTSA
2017-04-11
Owners notified
2017-06-05

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Safety risk

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Mercedes-Benz C 3002017
Mercedes-Benz C3002016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.