Known Recalls

Recall campaign · NHTSA 17V245000

Electrical system: software

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2017-04-11.

Recall campaignNHTSA 17V245000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
15
Reported to NHTSA
2017-04-11
Owners notified
2017-05-19

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety risk

Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Mercedes-Benz E3002017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.