Recall campaign · NHTSA 17V252000

Steering

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2017-04-12.

Recall campaignNHTSA 17V252000

Steering

Component
Steering
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
168
Reported to NHTSA
2017-04-12
Owners notified
2017-05-19

Defect description

Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2013-2014 C250, C300 4MATIC, GLK250 4MATIC BLUETEC and GLK350 vehicles, 2013 C250 Coupe, C350, C350 4MATIC Coupe, C350 Coupe and C63 AMG Coupe vehicles, and 2013-2015 GLK350 4MATIC vehicles. The steering coupling connecting bolt may have been insufficiently tightened, possibly resulting in a loss of steering.

Safety risk

A loss of steering can increase the risk of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will inspect the steering coupling connecting bolt, tightening it as necessary, free of charge. The recall began May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

11 model years across 6 models.

ModelYears on record
Mercedes-Benz AMG C632013
Mercedes-Benz C2502014 2013
Mercedes-Benz C3002014 2013
Mercedes-Benz C3502013
Mercedes-Benz GLK2502014 2013
Mercedes-Benz GLK3502015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.