Known Recalls

Recall campaign · NHTSA 17V287000

Seats: front assembly: head restraint

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2017-04-28.

Recall campaignNHTSA 17V287000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
23
Reported to NHTSA
2017-04-28
Owners notified
2017-06-26

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

Safety risk

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Volkswagen CC2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.