Recall campaign · NHTSA 17V535000

Steering: linkages: tie rod assembly

Mack Trucks, Inc. filed this campaign with NHTSA on 2017-08-31.

Recall campaignNHTSA 17V535000

Steering: linkages: tie rod assembly

Component
Steering: linkages: tie rod assembly
Manufacturer
Mack Trucks, Inc.
Vehicles affected
439
Reported to NHTSA
2017-08-31
Owners notified
2017-10-17

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2016 Pinnacle CHU and CXU diesel trucks equipped with certain Dana steer axles. The castellated nut and cotter pin on the steer axles may not have been properly torqued, allowing the tie rod to loosen within the steer axle.

Safety risk

If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.

Manufacturer remedy

Mack will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on October 17, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0408.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
MACK Pinnacle (CHU)2016
MACK Pinnacle (CXU)2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.