Known Recalls

Recall campaign · NHTSA 17V550000

Equipment: other: labels

Metro Worldwide, LLC filed this campaign with NHTSA on 2017-09-01.

Recall campaignNHTSA 17V550000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Metro Worldwide, LLC
Vehicles affected
18
Reported to NHTSA
2017-09-01
Owners notified
2017-09-15

Defect description

Metro Worldwide LLC (Metro Worldwide) is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety risk

Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.

Manufacturer remedy

Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 2 models.

ModelYears on record
METRO LINK 28SH2017 2016
METRO LINK 28WC2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.