Known Recalls

Recall campaign · NHTSA 17V595000

Steering: electric power assist system

Daimler Vans USA, LLC filed this campaign with NHTSA on 2017-09-22.

Recall campaignNHTSA 17V595000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
3
Reported to NHTSA
2017-09-22
Owners notified
2017-12-21

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Safety risk

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2017 2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.