Recall campaign · NHTSA 17V627000

Air bags: frontal

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2017-10-06.

Recall campaignNHTSA 17V627000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
495,290
Reported to NHTSA
2017-10-06
Owners notified
2017-12-06

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Safety risk

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

88 model years across 27 models.

ModelYears on record
Mercedes-Benz AMG C432018 2017 2016
Mercedes-Benz AMG C632018 2017 2016 2015 2014 2013 2012
Mercedes-Benz AMG C63S2018 2017 2016 2015
Mercedes-Benz AMG CLA452018 2017 2016 2015 2014
Mercedes-Benz AMG GLA452018 2017 2016 2015
Mercedes-Benz AMG GLC432018 2017
Mercedes-Benz B 250E2017 2016 2015 2014
Mercedes-Benz C 3002018 2017
Mercedes-Benz C2502015 2014 2013 2012
Mercedes-Benz C3002016 2015 2014 2013 2012
Mercedes-Benz C3502015 2014 2013 2012
Mercedes-Benz C350E2017 2016
Mercedes-Benz C4002015
Mercedes-Benz CLA 2502018
Mercedes-Benz CLA2502017 2016 2015 2014
Mercedes-Benz E2502016 2015 2014
Mercedes-Benz E3502016 2015 2014 2013 2012
Mercedes-Benz E4002017 2016 2015
Mercedes-Benz E400 Hybrid2014
Mercedes-Benz E5502017 2016 2015 2014 2013 2012
Mercedes-Benz E632016 2015 2014 2012
Mercedes-Benz GLA 2502018 2017 2016 2015
Mercedes-Benz GLC 3002018
Mercedes-Benz GLC 350 E2018
Mercedes-Benz GLC3002017 2016
Mercedes-Benz GLK2502015 2014 2013
Mercedes-Benz GLK3502015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.