Recall campaign · NHTSA 18V173000

Electrical system: software

Maserati North America, Inc. filed this campaign with NHTSA on 2018-03-14.

Recall campaignNHTSA 18V173000

Electrical system: software

Component
Electrical system: software
Manufacturer
Maserati North America, Inc.
Vehicles affected
9,044
Reported to NHTSA
2018-03-14
Owners notified
2018-05-18

Defect description

Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.

Safety risk

If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.

Manufacturer remedy

Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Maserati Ghibli2017
Maserati Quattroporte2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.