Recall campaign · NHTSA 18V215000

Hybrid propulsion system

Zero Motorcycles Inc. filed this campaign with NHTSA on 2018-04-04.

Recall campaignNHTSA 18V215000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Zero Motorcycles Inc.
Vehicles affected
218
Reported to NHTSA
2018-04-04
Owners notified
2018-04-30

Defect description

Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery.

Safety risk

An electrical short can increase the risk of a fire.

Manufacturer remedy

Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
ZERO DSP2012
ZERO Zero DS2012
ZERO Zero S2012

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.