Known Recalls

Recall campaign · NHTSA 18V303000

Structure: emergency: escape/egress/exit

Keystone RV Company filed this campaign with NHTSA on 2018-05-10.

Recall campaignNHTSA 18V303000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Keystone RV Company
Vehicles affected
156
Reported to NHTSA
2018-05-10
Owners notified
2018-05-23

Defect description

Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.

Safety risk

If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.

Manufacturer remedy

Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
CROSSROADS Redwood2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.