Known Recalls

Recall campaign · NHTSA 18V335000

Power train: automatic transmission

Daimler Vans USA, LLC filed this campaign with NHTSA on 2018-05-22.

Recall campaignNHTSA 18V335000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
7,433
Reported to NHTSA
2018-05-22
Owners notified
2018-07-11

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

Safety risk

Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2017 2016 2015

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.