Recall campaign · NHTSA 18V471000

Power train: automatic transmission: lever and linkage: floor shift

Ford Motor Company filed this campaign with NHTSA on 2018-07-16.

Recall campaignNHTSA 18V471000

Power train: automatic transmission: lever and linkage: floor shift

Component
Power train: automatic transmission: lever and linkage: floor shift
Manufacturer
Ford Motor Company
Vehicles affected
504,182
Reported to NHTSA
2018-07-16
Owners notified
2018-09-20

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Safety risk

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 2 models.

ModelYears on record
Ford Escape2014 2013
Ford Fusion2016 2015 2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.