Known Recalls

Recall campaign · NHTSA 18V497000

Power train: driveline: driveshaft

Daimler Vans USA, LLC filed this campaign with NHTSA on 2018-07-29.

Recall campaignNHTSA 18V497000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
6
Reported to NHTSA
2018-07-29
Owners notified
2018-09-28

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

Safety risk

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

Manufacturer remedy

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Mercedes-Benz Metris2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.