Recall campaign · NHTSA 18V502000

Electrical system: software

Alta Motors filed this campaign with NHTSA on 2018-07-31.

Recall campaignNHTSA 18V502000

Electrical system: software

Component
Electrical system: software
Manufacturer
Alta Motors
Vehicles affected
215
Reported to NHTSA
2018-07-31
Owners notified
2018-08-06

Defect description

Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.

Safety risk

A motorcycle stall can increase the risk of a crash.

Manufacturer remedy

Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

3 model years across 2 models.

ModelYears on record
ALTA Redshift EXR2019
ALTA Redshift MXR2019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.